Return & Reject Policy
Purchase with confidence from Petersen Heavy Equipment. Every machine is backed by our straightforward inspection and return policy.
14 Day / 50 Hour Inspection Period
From the day your equipment arrives, you have up to 14 calendar days or 50 operating hours (whichever occurs first) to inspect and evaluate the machine.
Free Returns
If the equipment does not meet expectations, we will coordinate return transportation at no additional cost.
Fully Insured
Equipment remains fully insured during the inspection period.
Simple Process
Notify our team before the inspection deadline to begin the return process.
Return Eligibility
Equipment must remain in delivered condition to qualify for a full refund.
Refund Processing
Approved refunds are issued immediately and typically appear within 1–3 business days.
